Fulfillment PolicySeptember 3, 2023 2023-09-03 9:20
Effective Date: [03’03/2021]
At Istanbul.Training, we are committed to providing you with a seamless and efficient experience when you purchase our online training courses. This Fulfillment Policy outlines how access to our courses is granted immediately upon payment.
Immediate Course Access
When you purchase a course or subscription on Istanbul.Training and your payment is successfully processed, you will gain immediate access to the course content. We have designed our platform to ensure that you can start learning without delay.
How It Works
- Course Selection: Browse our selection of courses and choose the one that suits your needs.
- Registration and Payment: If you do not have an existing account, you may be prompted to create one during the checkout process. Provide the necessary information and proceed with the payment.
- Payment Processing: We use a secure payment gateway (e.g., Stripe) to process your payment. Your payment information is handled with the utmost security and is not stored on our servers.
- Immediate Access: Once your payment is confirmed, you will be granted immediate access to the course you purchased. You can start learning right away.
Your access to the course(s) will be provided for the duration specified in the course or subscription you purchased. You can review the specific access period for each course on the course details page.
Troubleshooting Access Issues
In rare cases where you encounter access issues, please follow these steps:
- Check Your Account: Ensure that you are logged in to the correct account associated with your purchase.
- Payment Confirmation: Verify that your payment was successfully processed. You can check your payment confirmation email for details.
- Contact Support: If you continue to experience issues accessing the course content, please contact our support team at [firstname.lastname@example.org]. We are here to assist you.
For information on refunds, please refer to our Refund Policy, which outlines our procedures for refund requests.
If you have any questions or concerns about our Fulfillment Policy or require assistance with accessing your courses, please do not hesitate to contact us at [email@example.com].
Thank you for choosing Istanbul.Training for your online learning needs. We are dedicated to providing you with immediate access to high-quality courses and ensuring your educational journey is as smooth as possible.