Refund Policy

Refund Policy

Effective Date: [03/03/2021]

At Istanbul.Training, we strive to provide high-quality online training courses in various fields. We want you to be completely satisfied with your purchase. If for any reason you are not satisfied with our courses or content, we offer a 48-hour refund guarantee. Please read our refund policy carefully for details on how to request a refund.

48-Hour Refund Guarantee

We offer a 48-hour refund guarantee from the date of your purchase. If you decide that our courses or content do not meet your expectations within this period, you are eligible for a refund.

How to Request a Refund

To request a refund, please follow these steps:

1. Send an email to [refund@istanbul.training] within 48 hours of your purchase.
2. In your email, provide the following information:

• Your full name
• Your email address associated with your account
• The date of your purchase
• The reason for your refund request

1. Our team will review your request and respond within a reasonable timeframe.

Refund Process

If your refund request is approved, the following steps will be taken:

1. The refund will be processed through the same payment method used for the original purchase (e.g., credit card, Stripe).
2. You will receive an email notification once the refund has been processed.

Please note that it may take several business days for the refund to appear in your account, depending on your payment provider.

Exceptions

Please be aware that certain conditions may apply:

• Refunds are only available within the 48-hour window from the date of purchase.
• Refunds will not be provided if you have completed a significant portion of the course content.
• If a refund is granted, your access to the course will be revoked.

Contact Us

If you have any questions or need assistance with the refund process, please contact us at [refund@istanbul.traning].

Changes to this Refund Policy

We reserve the right to update or modify this refund policy at any time. Any changes will be effective immediately and will be posted on our website.

By making a purchase on Istanbul.Training, you acknowledge and agree to abide by this refund policy.

Important Note: Consult legal counsel to ensure your refund policy complies with applicable laws and regulations.

Thank you for choosing Istanbul.Training for your online training needs. We value your satisfaction and are committed to providing the best learning experience possible.

[info@istanbul.training]